CUSTOMER SERVICE HERE
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Top Customer Questions
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HOW DO I RETURN OR EXCHANGE AN ITEM I BOUGHT ONLINE
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WHAT IS THE STATUS OF MY ORDER
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CAN I TRACK THE SHIPMENT OF MY ORDER
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CAN I EXCHANGE OR CANCEL MY ORDER
Returns & Exchanges
If it's too big, too bright, or just not you, we're happy to help you return or exchange your purchase.
Ordering & Shipping
Buy online from OUR brand, and we'll ship your order when and where you want it.
Buy Online, Pickup In-Store | Place an Order | Buy Gift Cards | Payment Options | Shipping and Handling | International Orders
Contact Us
Chat
Start a chat using the icon in the bottom-right corner of the page.
Regular chat hours are daily, 7am – 1am ET
Credit Card
Questions about your planet smuv Good Rewards Credit Card
Cardmembers of planet smuv Good Rewards:
(866) 383-5315
World Mastercard® Cardmembers:
(866) 839-2474
Tracking or Changing Orders
Keep an eye on your order from purchase to delivery, change or cancel it, or get a price adjustment.
Shopping Tools & Tips
Learn how easy it is to find your size, collect rewards, or get email updates.
Size Charts | Get Email Updates | Rewards Program | Safety Alerts
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